ANSWERS
FREQUENTLY ASKED QUESTIONS
Find fast solutions to common artwork, material, application, and bulk pricing questions.
What file types can I upload? +
We support PNG, JPG, JPEG, SVG, and PDF. If you have artwork in another format like Adobe Illustrator (.ai) or EPS, you can upload it too or send it to us via email, and our team will prepare it for production.
Can you make a decal from a photo? +
Yes, we can! Our team of graphic designers can trace your photo and convert it into a crisp, vector format suitable for clean vinyl cutting. Simply upload the best-quality photo you have.
What size can my decal be? +
We can make decals in almost any size! From tiny 1-inch labels to massive 120-inch vehicle graphics and storefront wraps. Use our custom builder to enter your exact desired dimensions.
Can you remove the background? +
Absolutely. When you upload an image with a solid background, we automatically isolate your logo or design and cut around the exact edges, leaving no ugly square borders.
Can you clean up my artwork? +
Yes, we do this for free! We inspect every piece of uploaded artwork. If it has low resolution, fuzzy edges, or small defects, our team will clean and vectorize it before production.
How long does production take? +
Our standard production time is 2-4 business days. Once you approve the digital design proof we email you, we make and ship your decal immediately.
How do I apply my decal? +
Applying your decal is easy! All orders include premium transfer tape pre-applied. Simply clean the target surface, peel off the backing paper, press the decal firmly using a squeegee or credit card, and peel off the transfer tape.
How long do decals last? +
Our decals are made from industry-leading vinyl. Standard decals last 3-5 years outdoors, and premium/outdoor specialty vinyls are rated for up to 7+ years of durability, even under harsh sunlight and weather.
Are outdoor decals waterproof? +
Yes, all of our decals are 100% waterproof, weatherproof, and UV-resistant. They are perfectly safe for car washes, heavy rain, snow, and exposure to intense sun.
Can I order multiple decals? +
Yes! You can order as few as 1 or as many as 10,000+ decals. Simply adjust the quantity slider on our builder or product pages to match your needs.
Do you offer bulk pricing? +
We do! We offer generous discounts starting at just 10 decals, and deep discounts for bulk orders of 25+, 50+, or 100+ decals. Bulk discount pricing is calculated automatically in our builder.
Can you make custom shapes? +
Yes. We use advanced precision die-cut and kiss-cut technology to cut your decals to the exact contour of your design, regardless of how intricate or complex the shape is.
Can you make business logos? +
Yes, corporate and business branding is our specialty. We make decals for storefront doors, windows, fleet vehicles, laptops, and custom promotional giveaways that elevate your brand.